This is a family story — Jan (the mom), Sue (the daughter). Dave (the son). Sue had hearing loss plus a cricket sound in her right ear for years. She had to have surgery which did not solve the problem. Jan and Sue thought Dave had a mumbling problem. Dave said you two need hearing aids. Jan said to Sue, I will go and get tested if you will. An appointment was made with Deb, the receptionist at Advanced Hearing Aid Service. Mike Roush tested both of us and found hearing loss and thought he could help us. Therefore, today we all can hear again and Dave doesn’t mumble anymore.

This is the 4th set of hearing aids I have received from Advanced Hearing and the reason I have stayed with them is the service and their willingness to go that extra step. The first set did not work as they should and Mike made a special effort to obtain a set that I could use. The willingness to try different settings and the effort they make to see that you are satisfied have kept me coming back when my hearing changes. Thank you all at Advanced for helping me to hear better.