Friendly staff and Amanda was knowledgeable. My Medicare Advantage plan sent me to them. I have worn hearing aids for over two decades, but my first advice is to avoid over-the-counter devices that are nothing but sound amplifiers and not hearing aids. Go to a business like this one where you get a real medically valid hearing test and aids programmed to your hearing loss. Also like the fact this business has a trailer they bring to my hometown on a regular basis so I can get cleaning and any adjustments needed.